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Into the Wild

Jon Krakauer

©2002 - 2009
Access to Excellence Co Ltd.
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March 2010

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12th TQM World Congress
Edinburg, Scotland, 27 - 29 September 2007

The 12th TQM Congress will be held in the Beautiful Scottish City of Edinburgh.

The conference theme is “Developing Competence to Improve Business
Performance for Rapid Change in the 21st Century”

Steve will be presenting a paper at the conference on the importance of uncertainty for organisational agility. As Ian E Wilson succinctly put it “No amount of sophistication is going to allay the fact that all your knowledge is about the past and all your decisions are about the future.”

In the paper Steve will explore the critical importance of agility and the resulting conflict this causes with our desire for knowledge and certainty.

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Steve will be speaking on the afternoon of the first day, Thursday 27 September. He has been allocated 1 and three quarter hours, and so plans an extensive and engaging session which will not only describe the journey of change, but invite the audience to begin their journey in new directions.

Presentation: Thriving with Uncertainty

It is perhaps natural for us to seek what we know and avoid the uncertain. However in a rapidly changing world, all of our knowledge is of a world that just ceased to exist. Rapid change calls for a different mindset, not one trained in being best at what worked in the past, but one tuned into the opportunities and challenges of the moment.

In this interactive presentation Steve will invite us to expand our thinking, question what we believe and begin to see the paradigm shift required in our approach to change.

Using the metaphor of a journey, we will explore the type of traveller we need to be to succeed in rapidly changing and uncertain times.

For more information visit the conference web site at www.tqmworldcongress.com