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Belgrade, Serbia is the venue for the 5th International Working Conference on Total Quality Management.
Titled ‘Total Quality Management - Advanced and Intelligent Approaches’, the conference will take place from May 31 to June 4.
Steve will contribute a keynote speech ‘Excellence in Uncertainty’ on June 1st and will also contribute a workshop session ‘Excellence - Future Direction’ on June 2.
A provisional copy of the detailed program is available below.
Or visit the conference web site at http://cent.mas.bg.ac.yu/tqm2009/
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